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CX Process Specialist – Engineering at HiBob

Department: Customer Success

Language
Setup
Hybrid
Location
Netanya, Center District
Type
Other
Level
mid
Posted

Description

HiBob is hiring a temporary CX Process Specialist – Engineering to replace someone on maternity leave. The role coordinates escalations, bugs, engineering tasks, incidents, and operational workflows across CX, Engineering, Product, Support, and other teams. It focuses on improving process visibility, ownership, automation, log-based alerts, and proactive issue detection, with a hybrid work arrangement and a temporary remote option for up to two months.

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