Summary from listing
The role focuses on IVR testing and engineering for contact centre products such as Amazon Connect, with a strong emphasis on Cyara automation and performance testing. Responsibilities include gathering and analysing functional and non-functional test requirements, designing test plans and approaches, developing test scripts, executing tests, analysing results, diagnosing issues through IVR logs, and collaborating with the team. The posting also lists continuous integration, software engineering, programming, and API testing as desirable qualifications.
