Description
The role analyzes datasets, KPIs, operational information, field-service closures, open tickets, response times, and service classification; develops business-intelligence workstreams, reports, data flows, queries, and visual content; and supports performance measurement and process improvement. It requires a bachelor's degree in a relevant field, Power BI and Excel knowledge, basic-intermediate English, and 2–3 years of data-analysis and business-intelligence experience. The position offers $20,000 gross per month, enhanced benefits, and a hybrid work arrangement.
