Summary from listing
The Business Process & Operations Data Leader leads a team responsible for data, workforce management, business process testing, analytics, dashboards, reporting, and continuous improvement for Colgate-Palmolive’s Customer Experience Engagement Center. The role develops KPIs and AI models, manages data quality and cloud storage, supports SAP and digital product testing, and coordinates with cross-functional teams. It requires a bachelor’s degree, at least two years of systems business testing, three years of analytics experience, proficiency with tools such as SAP, SQL, and CRM, and at least one year of AI and LLM experience. The position offers a salary range of $[[salaryrangemin]] - $[[salaryrangemax]] USD and medical, dental, vision, retirement, leave, and other benefits.
