Description
The Data Center Support Technician manages the operational integrity and physical security of H5 Data Centers, including surveillance, access control, patrols, incident response, customer support, ticketing, vendor escorts, and basic remote-hand support. The role also monitors building management, power, cooling, fire, access control, surveillance, and network systems, coordinates significant incidents, and may perform crisis response. Candidates must be willing to work any assigned shift, including weekends and holidays, and should have customer service experience, familiarity with physical security protocols, and Windows, macOS, and iOS competency.
