Description
Microsoft is hiring a Data Center Technician (DCT) Manager to lead a team of technicians responsible for hardware deployments, diagnostics, equipment decommissions, service compliance, quality checks, issue escalation, process changes, and safety procedures. The role also involves prioritizing work, monitoring KPIs and SLAs, coaching technicians, and supporting Microsoft’s cloud infrastructure services. Candidates need a high school diploma or equivalent, basic computer hardware knowledge, at least three years of IT equipment or related technical experience, and at least one year directing or supervising others; the position requires shift work and security screening.
