Description
Microsoft is hiring a Data Center Technician (DCT) Manager to lead a team of technicians supporting hardware deployments, diagnostics, decommissions, service compliance, quality checks, issue escalation, process changes, triage, and safety procedures. The role also involves training technicians, monitoring KPIs and SLAs, and supporting Microsoft’s cloud infrastructure services. Required qualifications include a bachelor’s degree and 5+ years of experience supporting IT equipment or related technology, plus 2+ years directing, supervising, or managing others.
