Data Operations Coordinator at Direct Supply

Direct Supply is hiring a Data Operations Coordinator to support customer satisfaction and data accuracy by handling supplier and provider requests, maintaining product and customer data, and providing Level 2 support for data, production, and system-use issues. The role investigates discrepancies and errors, collaborates with customers and engineering teams, documents recurring issues, escalates complex problems, manages prioritized requests, and improves operational processes and data quality. Candidates need an associate’s degree with a technical background or equivalent experience, at least two years of SQL, customer service, and ticketing experience, along with advanced Microsoft Excel knowledge.