Summary from listing
SAP is hiring a Data Scientist to develop end-to-end AI solutions for customer support, including case analysis, knowledge retrieval, recommendations, classification, and automation. The role involves translating business and technical requirements into production-ready models and services, building data and model pipelines, analyzing structured and unstructured data, and applying technologies such as LLMs, embeddings, RAG, semantic search, knowledge graphs, and agentic workflows. The position requires at least three years of experience in machine learning or applied AI, a relevant university degree, strong Python and data science skills, and familiarity with SQL, cloud-native tools, production readiness, Spark, or Elasticsearch.
