Description
Citi is hiring a full-time Applications Support Analyst to provide Level 2 technical support for proprietary applications used by Finance, Risk, Compliance, and Human Resources. The role handles incident and problem management, root-cause analysis, application stability, releases, vendor coordination, documentation, and disaster-recovery testing, while supporting global or regional applications in a follow-the-sun model. Candidates need at least four years of experience in system analysis or applications support, Unix or Linux experience, relational-database expertise, incident-management knowledge, and strong communication skills; the schedule is 16/7 with rotational weekend work.
