Description
The employer is hiring a day-shift helpdesk support representative to serve as the first point of contact for healthcare-sector customers and resolve technical issues involving internet, television, and telephone services. The role includes registering customer interactions, answering questions by phone and in writing, collaborating with colleagues, and contributing to process improvements. Candidates should have a completed mbo-level vocational qualification, preferably in call center operations or IT, experience with the relevant services, basic network knowledge, strong communication skills, and availability for a day shift in Assen. The position offers a temporary contract with the prospect of a permanent position, 32–40 hours per week, daytime working hours, and a monthly salary of €2,600–€3,000.
