Description
Nebius is hiring an IT Support Manager to lead L1, L2, IT infrastructure, and Field Network Engineers supporting data center operations, GPU clusters, and region IX colocations. The role owns day-to-day support operations, incident resolution, high availability, SLA and KPI performance, proactive maintenance, vendor and colocation collaboration, documentation, and IT asset lifecycle activities. Candidates need at least three years of experience managing technical support teams in a data center or similar critical infrastructure environment, along with hands-on experience with server hardware, GPU systems, fiber networks, Linux/Unix, and ITIL/ITSM processes.
