Description
Percepta is hiring a Dealer Experience Specialist in Melbourne, Florida to serve as the single point of contact for dealerships and fleet customers. The role manages repair-order cases, resolves vehicle delays and parts issues, supports dealer-to-dealer parts transactions, handles warranty and ESP claims, processes technical and webform requests, and coordinates with subject-matter experts and field-service engineers. The position requires a high school diploma, two years of customer relations or hospitality experience, strong communication and organizational skills, and offers $18.34 per hour plus health, dental, vision, life insurance, retirement, paid time off, and other benefits.
