Dedicated IT Support Technician (2026-172) at Acclaim Technical Services

Compensation

$125,000 – $135,000/yr

Location: Tysons, Virginia
Type: Full-time
Level: mid
Posted: Jul 13, 2026

Description

Acclaim Technical Services is actively recruiting a Dedicated IT Support Technician to support its Network Solutions Division in Northern Virginia. The role provides Tier II/Tier III support for standalone kiosks and workstations, including lifecycle management, troubleshooting, rebuilds, reimaging, Windows 11 upgrades, patching, security updates, vulnerability remediation, hardening, software installation, and customer security configuration. The technician will travel locally between customer sites and support temporary assignments. The position requires a current TS/SCI with Poly clearance and experience supporting secure enterprise Windows workstations and kiosks; the stated pay range is $125,000 to $135,000.

Required Skills

Windows 11
System hardening
Root cause analysis
OCS lockdown
IATT compliance
Endpoint lifecycle

Additional Information

Required Previous Experiences: Experience supporting standalone Windows workstations and kiosks in a secure enterprise environment, including Windows 10/11 administration, operating system installations, upgrades, imaging, patching, and system rebuilds.
Experience installing, configuring, maintaining, and troubleshooting Microsoft Office applications, endpoint security solutions, antivirus software, and system hardening measures.
Demonstrated ability to troubleshoot and perform root cause analysis across hardware, software, operating systems, and peripheral devices while conducting routine maintenance and security updates.
Preferred Qualifications: Experience supporting standalone (non-ELA) customer environments.
Familiarity with OCS lockdown scripts and system security hardening.
Experience implementing IATT Reduced Baseline Control Sets or similar cybersecurity compliance requirements.
Experience with workstation imaging and automated deployment tools.
Knowledge of endpoint lifecycle management and software license administration.
IAT Level II certification (Security+ CE or equivalent).
Translation Company Name: Acclaim Technical Services