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Delivery and Continuous Improvement Coordinator at Cusezar

Department: Gerencia de Servicio al Cliente

Language
Setup
On-site
Location
Bogota, Bogota, Capital District
Type
Full-time
Level
mid
Posted

Description

The Delivery and Continuous Improvement Coordinator will lead the planning, coordination, and monitoring of deliveries and warranty processes, improve customer experience, optimize delivery processes, develop decision-support metrics, manage the delivery budget, and coordinate work plans with affected areas. The role also supports continuous improvement initiatives and requires a relevant degree, at least four years of experience in process optimization, customer service, and continuous improvement, and knowledge of root-cause analysis, process management, and action planning. Benefits include a permanent contract, competitive salary, statutory benefits, training, and participation in process optimization projects.

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