Summary from listing
Proximus Global is hiring a Delivery Operations Manager to oversee BAU operations for CPaaS communication products, support customer operations, manage change rollouts, coordinate stakeholders, monitor SLA tickets, maintain operational documentation, and support regional delivery and presales technical engagement. The role requires a bachelor’s degree, mandatory KSA experience, a Riyadh-based location, fluent Arabic and English, and 3–7 years of operations, service delivery, or technical project coordination experience; CPaaS or digital identity experience is mandatory, while ITIL or service-management familiarity is a plus.
