Description
The Senior On-Site Service Specialist provides on-site copy, mailing, bindery, shipping, receiving, customer service, and equipment-support services for Ricoh customers. The role operates and troubleshoots high-volume copiers and related equipment, performs binding and finishing work, handles mail and supplies, coordinates service calls, maintains logs and inventory, and may travel between customer buildings. It requires a high school diploma or GED, 1–2 years of related work experience, basic computer and MS Office skills, and the ability to work independently and communicate effectively with customers.
