Department Manager at end

Location: Newcastle upon Tyne, England
Type: Full-time
Level: not_specified
Posted: Jul 31, 2026

Description

END. is seeking a Department Manager to lead the commercial and operational success of their assigned department. This role involves driving sales performance, achieving KPIs, building a strong clienteling culture, and ensuring excellent customer experiences. The manager will also be responsible for leading and developing team members, overseeing day-to-day operations, maintaining visual merchandising, upholding loss prevention, and acting as a deputy for Store Management.

Required Skills

Retail Leadership
Retail Operations
Team Leadership
Operational Excellence
Visual Merchandising
Loss Prevention
Customer Experience
Sales Performance
KPIs
Clienteling Culture
Performance Data Analysis
Coaching
Training
Performance Management
Collaborative Environment
Clear Communication
Resource Allocation
Stock Management
Security Protocols
Deputy for Store Management
Overall Store Strategy
Proactive Safety Culture

Additional Information

Required Previous Experiences: Significant experience in retail leadership within a fast-paced, customer-focused environment.
Strong understanding of retail operations, commercial levers, and departmental performance drivers.
Confident leader with the ability to influence, motivate, and develop teams.
Experience coordinating workloads, delegating tasks, and ensuring delivery to high standards.
Preferred Qualifications: Strong communication skills, with the ability to engage colleagues, customers, and stakeholders.
High level of attention to detail and ability to maintain consistency in standards across multiple operational areas