Department Manager at end

Location: Newcastle upon Tyne, England
Type: Full-time
Level: not_specified
Posted: Jul 29, 2026

Description

END. is seeking a full-time Department Manager in Newcastle, GB. This role involves driving sales, managing the sales team, ensuring excellent customer service, and overseeing daily store operations. The manager will also depute for the Store Manager and Assistant Manager, train staff, and focus on continuous improvement and maintaining store image and safety.

Required Skills

Driving Sales
Customer Service
Achieving Sales Targets
Service Techniques
Store Operations
Training
Improvement Initiatives
Merchandising Standards
Workplace Safety
Communication Skills

Additional Information

Preferred Qualifications: Good knowledge and comprehensive understanding of the range of processes, procedures and systems to be used in carrying out assigned tasks.
Operates within a defined role, with some autonomy in how tasks are delivered.
Good understanding of how the team integrates and collaborates with other teams to achieve overall objectives of the department.
Provides on the job training/support for new team members.
May allocate resources and coordinate tasks for the team, check and report on quality and work progress and individual actions.
May act as coach/ mentor.
Understands procedures and has the capability to evaluate and select the appropriate alternatives from defined options and plans and monitors own work within agreed deadlines.
Responsible for checking the quality and accuracy of own work.
Produces routine reports and other documents from standard templates.
Performs a range of activities in a variety of structured environments.
Direct impact on customer experience and team performance through the quality of the tasks performed or services provided.
Good verbal and written communication with colleagues and/or customers.