Description
Serval is hiring a Deployment Success Manager for its Agent Deployment team. The role owns customer outcomes after deployment, troubleshoots issues, advocates for customer needs, drives renewals and expansion, builds scalable support systems and automation, ships production code fixes and features, and creates training and documentation. The position requires startup experience in a customer-facing or technical role, strong production-code troubleshooting skills, coding and automation ability, communication skills, and an instinct for retention, adoption, and expansion.
