Description
eDerm is hiring a full-time, remote Software Trainer to train and coach employees and customers on dermatology practice management and electronic health record software. The role involves becoming a subject-matter expert, improving operational and product processes, coordinating between business and technology teams, reviewing internal tickets, participating in software testing, managing training projects, and creating customer training manuals. Candidates should have 2–3 years of experience, preferably dermatology medical assistant experience, and strong knowledge of medical terminology, clinical workflows, RCM, PMS/EHR systems, Microsoft Office, process analysis, communication, project management, and problem-solving. The position requires extensive travel throughout the United States, including 75% of the time, and may require overtime and off-hours work during go-lives.
