Description
StepStone is hiring a Desktop Support Specialist to provide centralized technical support for users, handle PC, laptop, printer, mobile device, email, and business application issues, triage and resolve incidents, document persistent problems, contribute to IT projects, and maintain departmental procedures. The role requires basic networking and system administration knowledge, strong customer service and troubleshooting skills, and 1–3 years of technical support experience; a four-year college degree is required. The position offers a base salary of $54,000–$59,000 and is hybrid.
