Description
The Desktop Support Associate provides L1/L2 technical support for desktops, laptops, and peripherals in New Delhi, with a hybrid schedule requiring two office days per week. The role covers device setup and access provisioning, hardware and connectivity troubleshooting, asset and license management, incident handling, security monitoring, vulnerability and patch management, incident response, and collaboration with infrastructure and security teams. The position requires knowledge of Windows, macOS, Active Directory, networking, endpoint management, security tools, cloud controls, and scripting.
