Description
The Desktop Support Associate supports the deployment, maintenance, recovery, and lifecycle management of IT equipment across the organisation. Responsibilities include fulfilling equipment requests, deploying and configuring desktop setups, providing desk-side and Tier 1 support, collecting and relocating hardware, maintaining inventory and vending machines, tracking assets, managing e-waste and shipments, and supporting cycle counts and special projects. The role requires an associate degree in IT, Computer Science, or a related field or equivalent experience, at least one year of IT support or desktop support experience, English proficiency, Microsoft Office skills, and strong communication and organisational abilities.
