Description
ActioNet is hiring a Helpdesk Support/Desktop Support IT professional in Rosslyn, Virginia, with Secret clearance. The role provides advanced troubleshooting for end-user hardware, software, operating systems, mobile devices, peripherals, and network connectivity; manages escalated tickets against SLAs; performs deployments, imaging, upgrades, root-cause analysis, documentation, field support, mentoring, and compliance activities. The position requires a bachelor’s degree or equivalent experience, five years of relevant IT experience including Windows, macOS, mobile operating systems, networking, and IT service management tools, and may require travel and lifting IT equipment. Compensation is up to $47 hourly depending on qualifications.
