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Desktop Support Engineer - 2nd shift at SpikeITGlobalSolutionsInc

Seniority in posting: senior

Setup
On-site
Location
Newark, New Jersey
Type
Full-time, Contract
Level
mid
Posted

Description

The employer is hiring a Desktop Engineer for a second shift running Tuesday through Saturday from 4:00 p.m. to midnight, with five days onsite in Newark, New Jersey. The role provides Level 1 and Level 2 support through phone, email, and remote tools, troubleshooting hardware, software, network, and printer issues. Candidates need 4–6 years of experience or a college degree, knowledge of Windows Active Directory, Office 365, DHCP, DNS, LAN/WAN, ticketing systems, asset management, and vendor coordination, along with strong customer service and communication skills and Saturday and holiday availability. Scripting, ITIL knowledge, and AirWatch MDM are preferred.

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