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Desktop Support Engineer at Assurant

Location
New South Wales
Type
Full-time
Level
mid
Posted

Description

Assurant is hiring an IT Support Engineer to maintain end-user computer systems and infrastructure, manage small-to-medium projects, and troubleshoot Windows, Microsoft 365, network, endpoint, and application issues. The role includes incident management in ServiceNow, Intune and Active Directory administration, vendor coordination, site moves, and on-site support on rotating shifts. Candidates need a degree or tertiary qualification in computer systems engineering, computer science, or an equivalent field, at least three years of Level 1/Level 2 support experience, and knowledge of distributed and cloud technologies; warehousing, transport, or logistics experience is advantageous. The position requires on-site work five days per week.

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