Summary from listing
Kwik Trip is hiring a full-time Desktop Support Engineer 1 for its Support Center. The role provides advanced desktop and endpoint support, escalates complex hardware, operating system, and software issues, leads problem management and root-cause analysis, coordinates with IT teams, supports hardware refreshes and migrations, manages warranty claims, and mentors support team members. Candidates should have at least six years of progressive experience in desktop support, endpoint engineering, or related IT roles, strong Windows and macOS experience, and expertise with endpoint management, Active Directory, and Group Policy. The position offers daytime Monday–Friday hours with rotating on-call responsibilities and does not offer sponsorship.
