Description
TTEC is hiring a remote Desktop Support Representative in the United States to provide technical support for customer PC operating systems, software, and hardware. The role handles customer calls, troubleshoots and resolves issues, researches solutions, makes recommendations, and escalates technically complex cases when needed. Candidates need at least one year of technical support and troubleshooting experience or an IT/IS-related degree or current study, plus six months to one year of customer service experience. The anticipated annual compensation is $60,000–$65,000, and benefits may include PTO, tuition reimbursement, and health and wellness incentives.
