Description
Global Relay is hiring a Desktop Support Specialist – L3 to provide advanced technical and end-user support for desktop workstations, client-server applications, wireless devices, operating systems, and conference-room and meeting-room equipment. The role serves as the highest level of escalation for the Desktop Support team, handles complex troubleshooting and resolution, supports Linux and non-Windows environments, manages SCCM/MDT and AirWatch deployments, administers Active Directory and Group Policy, and mentors other team members. Candidates need a post-secondary technology education or equivalent experience, at least five years of enterprise desktop and conference-room support experience, and strong knowledge of Windows, Linux, Active Directory, scripting, and desktop automation. Visa sponsorship is not offered, and candidates must have the right to work in the United Kingdom.
