Description
Levata is seeking a Desktop Support Technician to join their IT team in Holland, Michigan. The technician will provide in-house technical support for PC hardware and software, including assisting with various equipment like desktops, laptops, and network connectivity. Responsibilities include packaging and deploying software, creating desktop images, performing routine installations, managing user accounts, analyzing hardware/software processes, documenting procedures, coordinating upgrades, maintaining a ticketing system, escalating issues, managing Active Directory and Exchange users, granting/revising system access, training personnel, and ensuring compliance.
