Detection & Investigation Analyst Lead at PNC

Compensation

$41,250 – $75,625/yr

Setup: Hybrid
Location: Pittsburgh, Pennsylvania · Birmingham, Alabama · +1
Type: Full-time
Level: Lead
Posted: Jun 12, 2026

Description

PNC is seeking a Detection & Investigation Analyst Lead to join their Fraud Detection & Remediation organization. The role involves performing complex investigations, applying risk judgment, managing multiple work streams, conducting in-depth fraud investigations, and maintaining accurate case records. This position requires strong analytical thinking, problem-solving, and communication skills, with a focus on minimizing fraud and mitigating risk.

Required Skills

Complex Investigations
Risk Judgment
Fraud Investigations
Case Records
Security Incident Reports
KYC Procedures
Authentication
Advanced Alert Queues
Fraud Detection and Prevention
Information Capture
Problem Solving
Standard Operating Procedures
Analytical Thinking
Decision Making
Researching
Risk Mitigation Strategies
Effective Communications
Operational Risks
Problem Resolution
Business Ethics
Business Process Improvement
Critical Thinking
Customer Solutions
Customer Focused
Managing Risk

Additional Information

Required Previous Experiences: < 1 year of professional experience
Preferred Qualifications: Performs complex investigations and analysis
Apply policy and risk judgment consistently
Manage multiple work streams simultaneously
Conduct in-depth fraud investigations end-to-end
Create, maintain, and update formal case records
File security incident reports and complaints when required
Apply authentication and KYC procedures consistently
Handle inbound calls involving higher-risk scenarios
Work advanced alert queues when volume allows
Balance phone, alert, and case work independently
Analytical Thinking
Customer Solutions
Decision Making
Operational Risks
Problem Resolution
Researching
Risk Mitigation Strategies