Description
The Salesforce Developer II develops, prototypes, tests, debugs, implements, and documents moderately complex Salesforce CRM integration solutions for a federal contact center program. The role supports CTI and contact center platform integrations, resolves production issues, develops interfaces and application code, conducts quality assurance, and supports UAT and go-live activities. It requires a bachelor's degree in computer science or a related field, 3–5 years of relevant professional experience with at least 4 years within the contract scope, Salesforce integration expertise, contact center technology experience, and an active Tier 2 GSA Security Clearance (formerly NACI) at the time of call order issuance. The position is remote and requires a secure work environment with hardwired internet.
