Description
Okta is hiring an onsite Customer Support Engineer to support and maintain customers using its Customer Identity SaaS solution. The role owns end-to-end customer issues, troubleshoots technical and non-technical problems, manages support tickets, collaborates with internal teams, and contributes to product knowledge. Candidates need substantial technical support or software development experience, strong analytical and problem-solving skills, knowledge of authentication and authorization concepts, and proficiency in at least one programming language, ideally JavaScript.
