Description
AHEAD is hiring a Computer Hardware Diagnostics Technician to troubleshoot and diagnose defective hardware in computer systems, including POS systems, network switches, and tablets. The role involves resetting hardware, documenting repairs, managing returned components and replacement parts, generating repair orders, testing returned systems, and collaborating with support, engineering, and quality teams. Candidates need a high school diploma or GED, three years of related experience, and 3–5 years of computer hardware diagnostics experience; certifications, inventory management, and order-entry experience are preferred. The position may require travel to customer sites or data centers and includes medical, dental, and vision insurance.
