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Digital Agent at SAP

Location
Tirana, Central Albania
Type
Full-time
Level
entry
Posted

Summary from listing

Intesa Sanpaolo Bank Albania is hiring a full-time Customer Service Representative to support customers through phone and other communication channels, guide them with banking products and services, assist with banking operations, handle complaints and inquiries, and coordinate with relevant units. The role requires strong communication, problem-solving, analytical, marketing, sales, and customer-service skills, along with a university degree, English fluency, basic computer skills, and teamwork. Shift work is mentioned, and previous similar team experience is desirable.

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