Description
The Digital Banking Specialist supports Isabella Bank’s electronic payments, products, and services by processing transaction disputes under Regulation E and NACHA, maintaining card and digital banking portfolios, providing customer support, monitoring department operations, detecting fraud, troubleshooting issues, documenting services, and reconciling internal accounts. The role requires on-site work within the Isabella Bank footprint, with potential hybrid work two days per week after training, and requires a high school diploma or equivalent, at least two years of banking experience, and digital banking experience preferred.
