Description
Climate First Bank is hiring a full-time Digital Banking Support Representative to serve as the first point of contact for digital banking clients, resolve Tier 1 inquiries, troubleshoot online and mobile banking access, support digital onboarding, manage inbound and outbound communications, identify cross-sell opportunities, and contribute to deposit growth. The role is remote within the United States, requires Eastern Standard Hours, and includes occasional U.S. travel. Candidates should have progressive experience in a client-centric, high-volume role, strong communication and organizational skills, banking and fintech knowledge, and valid work authorization; visa sponsorship is not offered.
