Description

The Digital Banking Systems Analyst supports the administration, optimization, implementation, and ongoing development of SCU Credit Union’s digital banking ecosystem. They act as a subject matter expert, assisting with system configuration, testing, troubleshooting, vendor management, integrations, data analysis, process improvement, and project implementation. The analyst evaluates digital banking functionality, member usage, emerging technologies, and industry trends to enhance the member experience, boost operational efficiency, mitigate risk, and align with SCU's strategic goals.

Required Skills

Operations Banking Experience
Banking Systems
Jack Henry
Digital Banking
Financial Services Technology Platforms
Information Security
Privacy
Risk Management
Regulatory Considerations
Digital Banking Technologies
Financial Services Operations
Payments Systems
Analytical and Problem-Solving Skills
Investigating Complex Issues
Identifying Root Causes
System Support
Application Testing
Issue Tracking
Vendor Coordination
Understanding Data Integration
Workflows
File Transfers
APIs
Process Documentation
Training Materials
Career Growth in Digital Banking, Systems Analysis, or Financial Technology
Manage Multiple Projects, Priorities, and Deadlines
Project Coordination and Organizational Skills
Understand Technical Concepts and Communicate Effectively
Written and Verbal Communication Skills
Attention to Detail and Commitment to Accuracy
Analyze Data and Translate Findings into Actionable Recommendations
Customer and Member Service Orientation
Adapt to Changing Technologies, Processes, and Organizational Priorities
Experience Working With Excel
Developing and Maintaining Various Analyses and Reporting Tools
Microsoft Office Proficiency
Interpersonal and Internal Customer Service Skills
Oral and Written Communication Skills
Organization and Time Management
Detail-Oriented Work Ethic
Internal Customer Service Focus
Problem-Solving Skills
Self-Motivated, Energetic
Cooperative Team Play
Reliable and Dependable

Additional Information

Required Previous Experiences: Seven years of operations banking experience.
Preferred Qualifications: Experience with banking systems, Jack Henry, digital banking, and financial services technology platforms.
Strong understanding of information security, privacy, risk management, and regulatory considerations within financial services.
Strong understanding of digital banking technologies, financial services operations, and payments systems.
Strong analytical and problem-solving skills with the ability to investigate complex issues and identify root causes.
Experience or exposure to system support, application testing, issue tracking, or vendor coordination.
Basic understanding of how systems integrate or exchange data (e.g., workflows, file transfers, or APIs).
Experience creating or maintaining process documentation, workflows, or training materials.
Interest in continuing career growth in digital banking, systems analysis, or financial technology.
Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment.
Strong project coordination and organizational skills.
Ability to understand technical concepts and communicate them effectively to both technical and non-technical audiences.
Strong written and verbal communication skills.
Strong attention to detail and commitment to accuracy.
Ability to work independently while effectively collaborating with cross-functional teams.
Ability to analyze data and translate findings into actionable recommendations.
Strong customer and member service orientation.
Ability to adapt to changing technologies, processes, and organizational priorities.
Proven experience working with Excel and developing and maintaining various analyses and reporting tools.
Proficiency with Microsoft Office and related business productivity tools.
Excellent interpersonal, internal customer service skills.
Professional oral and written communication skills.
Excellent with organization and time management.
Detail oriented work ethic.
Internal customer service focus.
Excellent problem-solving skills.
Self-motivated, energetic.
Must be a cooperative team player with the ability to work independently.
Strong work and business ethic, reliable and dependable.

About 83a47edb-e6ba-47aa-8027-e5e925dd80c8

83a47edb-e6ba-47aa-8027-e5e925dd80c8

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Digital Banking Systems Analyst at 83a47edb-e6ba-47aa-8027-e5e925dd80c8

Description

Required Skills

Additional Information

About 83a47edb-e6ba-47aa-8027-e5e925dd80c8

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Required Skills

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About 83a47edb-e6ba-47aa-8027-e5e925dd80c8