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Digital Customer Success Manager at Hack The Box

Language
Setup
Remote, Hybrid
Location
Athens, Attica
Type
Full-time
Level
mid
Posted

Description

Hack The Box is hiring a full-time Digital Customer Success Manager to design and scale digital customer success experiences that improve onboarding, product adoption, retention, and renewal across a large customer portfolio. The role partners with Product, Marketing, Analytics, RevOps, Support, Sales, and Renewals to create automated journeys, educational content, campaigns, and health monitoring systems using tools such as ChurnZero, HubSpot, Tableau, and Looker. The position is available either fully remote in the UK or hybrid in Athens, Greece, and offers relocation support and benefits for Greece-based employment.

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