Description
Hack The Box is hiring a full-time Digital Customer Success Manager to design and scale digital customer experiences that drive onboarding, activation, product adoption, renewals, and retention. The role partners cross-functionally with Product, Marketing, Analytics, RevOps, Support, Sales, and Renewals, and relies on tools such as ChurnZero, HubSpot, Tableau, and Looker to manage a large customer portfolio, build dashboards, analyze usage signals, and run automated, data-driven outreach. The position is based in the UK remotely or in Athens, Greece with hybrid work available, and includes relocation support and benefits such as private health care in Greece.
