Summary from listing
The Digital Operations L2 Cloud Support Engineer - APAC will operate and maintain Digital Solutions and the underlying cloud infrastructure, perform configuration changes and deployments, respond to escalated incidents and requests, troubleshoot technical issues, conduct root cause analysis, maintain knowledge and process documentation, and escalate issues to L3 support. The role requires a bachelor’s degree or equivalent in information technology, engineering, or a related field, experience with cloud application deployment and management, and strong skills in Kafka, SQL, Splunk, AWS, Docker, Kubernetes, and related tools. The position also requires Malay and English fluency and willingness to work shifts, on-call schedules, or travel when required.
