Description
Trivelta is seeking a Digital Operations Manager to improve the usability, conversion, customer satisfaction, and operational efficiency of its digital products and customer journeys. The role bridges local market needs with internal teams, monitors performance dashboards and large datasets, analyzes customer lifecycle and business KPIs, manages payment and reconciliation operations, and collaborates with Risk, Compliance, and Payments teams to reduce fraud and operational losses. The preferred profile includes 3 to 5 years of operations experience in high-growth digital businesses, expertise in customer lifecycle, CRM, payments, and fraud prevention, and analytical skills with BI tools.
