Digital Operations Supervisor at NBCUniversal

Compensation

$92,000 – $110,000/yr

Setup: Hybrid
Location: Stamford, Connecticut
Type: Full-time
Posted: Jun 3, 2026

Description

NBCUniversal is looking for a Digital Operations Supervisor to oversee the day-to-day execution of processes in their 24x7 digital NOC (dNOC) operation. This role involves supervising the end-to-end distribution of live events and linear channels, optimizing workflows, maintaining documentation, and collaborating with various teams to ensure reliable and efficient operations.

Required Skills

Network Operations
Digital Operation
Media Operations
JIRA
Service Now
MS Office Suite

Additional Information

Required Previous Experiences: 3+ years industry, database, or related analytic experience
3+ years Network Operations, Digital Operation, or Media Operations facility experience
Preferred Qualifications: 3+ years support technical role experience
3+ years in a customer/client/vendor facing role
Proven ability to collaborate with a variety of people across multiple position levels and departments
Prior experience using JIRA and Service Now ticketing systems strongly preferred
Excellent computer skills, including MS Office Suite (Word, Excel, PowerPoint, SharePoint)
Excellent written and verbal communication skills
Proven ability to successfully manage significant projects and document procedures
Ability to manage multiple competing priorities
Ability to analyze and interpret data
Ability to influence others