Summary from listing
Holcim’s Americas Digital Center is hiring an ITSM Digital Process Engineer to drive process engineering, workflow automation, data pipelines, and business intelligence across ITSM ecosystems. The role involves automating Jira and ServiceNow workflows, building Python and Google Apps Script ETL pipelines for BigQuery, integrating Jira and ServiceNow with Groovy, maintaining Looker Studio and Qlik Sense dashboards, managing GitLab code and CI/CD, and implementing AI-assisted automation. Candidates need a bachelor’s degree in information technology, software engineering, or a related field, at least two years of ITSM, process engineering, or automation experience, programming proficiency, REST API and platform experience, and English B2 fluency.
