Description
The Digital Solutions Specialist supports the architecture, integration, implementation, configuration, reliability, and ongoing enhancement of a credit union’s member-facing digital solutions, including online and mobile banking, digital account opening, digital wallets, payment services, remote deposit capture, authentication tools, and related third-party services. The role coordinates vendor integrations and APIs, supports controlled releases and post-launch stabilization, investigates complex issues, monitors performance and risks, maintains technical documentation, and serves as a technical liaison among Digital Banking, Information Technology, Information Security, Operations, business stakeholders, and vendors. The position requires at least three years of experience supporting digital banking or related technology solutions, three years of financial institution experience, and a bachelor’s degree or equivalent education, training, work-related experience, or military experience.
