Description
MNTN is hiring a Senior Digital Strategy & Experience Manager to build and own the strategy behind its in-app customer experience. The role defines customer journeys and personas across the onboarding, activation, adoption, expansion, and renewal lifecycle; owns in-app messaging, campaigns, and workflows; partners with Product, Engineering, Content, and Revenue; and designs and evaluates A/B and multivariate experiments. The position requires at least five years of experience in digital engagement, lifecycle marketing, product operations, or a related field, along with experience with in-app engagement platforms and behavioral data. It is a remote role reporting to the Director of Digital Strategy & Engagement.
