Description
The role provides specialized technical support and advice to corporate clients and strategic accounts for Cloud, Cybersecurity, SD-WAN, and Digital Services solutions. Responsibilities include maintaining service continuity, security, performance, incident management, and customer experience. The position requires a degree in a relevant engineering field, at least two years of advanced technical support experience, strong cloud and digital-services knowledge, proficiency with Office 365, intermediate English, and specified AWS certifications.
