Description
The Customer Quality Manager partners with Lam Research account teams and customers to lead quality initiatives, resolve customer quality issues, align regional quality metrics, and drive improvements in customer satisfaction, cycle times, and variability. The role requires a bachelor’s degree in engineering or a related field, 15 years of experience or equivalent experience, semiconductor customer experience, advanced quality methods, executive communication, and cross-functional collaboration. The position may be performed under an on-site flex or virtual flex work model.
