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Director, Client Provided Tool Product Ownership at Percepta

Setup
Remote
Type
Full-time
Level
lead/mgmt

Description

Percepta is hiring a Director, Client Provided Tool Product Ownership to serve as the accountable product owner for Ford-provided enterprise systems, including Salesforce, Microsoft Dynamics, and Medallia. The role owns platform performance, governance, change readiness, release coordination, cross-organizational alignment, risk mitigation, and measurable value realization while minimizing operational disruption. It requires a bachelor’s degree or equivalent experience, 10 years in enterprise operations, product ownership, digital transformation, or system governance, large-scale change implementation experience, and experience with enterprise platforms and complex matrixed or BPO environments. Benefits include health, dental, vision, life insurance, retirement, paid time off, tuition reimbursement, and other employee programs.

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